- If you are not 100% satisfied with your purchase, you can return the product for a refund or exchange the product for another one, be it similar or not (in the form of store credit).
- To be eligible for a return or exchange, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
- We are more than happy to accept exchanges within 30 days from the date that your items were delivered to you.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.
- You will be responsible for paying for your own shipping costs for returning your item —Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.
Sale items:
- Only regular priced items may be refunded.
- Sale items are FINAL SALE and are not eligible for returns or refund.
How can I exchange an item?
- Please send us a message through our email at info@kuriozityshop.com Please include your ORDER # and the item you would like to exchange it for. We work with you to get you the item that you want.
- There is a 10% restocking fee charged on returns not due to seller error.